Tuesday, February 10, 2009

Illustrator Always Crashes on Save

OK no, this not a script related post, but it's one that has caused me enough grief to warrant posting here.

Does Illustrator crash on you every time you try to save a document in CS3 or CS4 on windows XP? Fear not, the answer is simple. The answer is here.

In short, if you don't have a print spooler running, Illustrator crashes ... all your work is instantly, and without warning, vaporized.

The sad part is that I've spent months using a half-assed work around where I created a new XP user for whom the files would save fine. (Since it didn't default to the same printer)

I knew there was a simple answer!!! Hope it helps some of you as well!
::Huge sigh of relief::


John said...

Also, just as an end note:

If illustrator locks up on exit, try deleting the AIprefs file and creating a new workspace. Don't know why, but that fixed it for me. Here's a link to the Adobe forum post

John said...

FTA: Here’s how you can check your print spooler.

Go to your start menu. In the search box type services. Your services dialog will open. Scroll down to Print Spooler.

Alex said...

For settling various troubles related to problem .ai files you can use illustrator recovery. It uses modern ways of repairing illustrator data. The program can't modify source data during restoration and launches under any PC software configuration.

Gemma said...

Just for people running XP (rather than Vista), if you're having this problem go to Start > Run > services.msc and then your Services dialogue comes up, THEN follow the rest. The start menu in XP is different to Vista!